To
reduce costs and improve the quality of customer service,
companies can locate their call center facilities in overseas
locations where labor and facilities are significantly less
expensive - avoiding the telecom costs that would otherwise
be associated with such initiatives through the use of VoIP.
The implementation is extremely simple for corporate technical
staffs, further maximizing ROI (return on investment) and
accelerating time-to-benefit.
ATTelecom can provide you with the solution
and the high quality VoIP to make international long distance
calls at very competitive rates from anywhere in the world
to any destination.
Whether you are starting a new Call Center
or already in the business we have the means to help you prosper
and excel in the filed. By using our Call Center VoIP solutions
you can expect the following:
Top quality call termination worldwide
Very competitive rates and superior service
New accounts can be activated within hours
Your customers will save up to 60% over
using traditional Telephone Lines in your country.
Very high profit margin to keep
A variety of Products and services
Full A-Z solution for new startups which
includes software, hardware, training and support.
Our web enabled real time billing interface
is available Free of charge to all our customers
Help is available when you need it. Our
support, guidance and advice is available free of charge
to our valuable customers.
Our Web Management Tools allow you
to:
Set your own rates and profit margin
Monitor call duration and cost
Mange multiple Cal Centers over the web
from anywhere in the world.
Activate or disable accounts remotely among
other nice features
You will also have a full suite
of real time reporting tools including
View activation reports: shows the
status of your IP account and the available funds.
Add balance report: shows balance
added to your account in real time
Customer service credit: shows any
credit issued to your account in real time
View Invoice: shows call by call
detail which includes calling time, destination, called
number, duration and cost.
View Rate Table: Shows you all the
rates that you pay from A-Z
Contact us anytime for more information.
We will be very delighted to help and answer any questions
you may have.
To
reduce costs and improve the quality of customer service,
companies can locate their call center facilities in overseas
locations where labor and facilities are significantly less
expensive - avoiding the telecom costs that would otherwise
be associated with such initiatives through the use of VoIP.
The implementation is extremely simple for corporate technical
staffs, further maximizing ROI (return on investment) and
accelerating time-to-benefit.