To
reduce costs and improve the quality of customer service, companies can
locate their call center facilities in overseas locations where labor and
facilities are significantly less expensive - avoiding the telecom costs
that would otherwise be associated with such initiatives through the use
of VoIP. The implementation is extremely simple for corporate technical
staffs, further maximizing ROI (return on investment) and accelerating time-to-benefit.
A.T Telecom can provide you with the solution and the high quality
VoIP to make international long distance calls at very competitive rates
from anywhere in the world to any destination.
Whether you are starting a new Call Center or already in the business
we have the means to help you prosper and excel in the filed. By using
our Call Center VoIP solutions you can expect the following:
Top quality call
termination worldwide
Very competitive
rates and superior service
New accounts can
be activated within hours
Your customers
will save up to 80% over using traditional Telephone Lines in your
country.
Very high profit
margin to keep
A variety of
Products and services
Full A-Z solution
for new startups which includes software, hardware, training and
support.
Our web enabled
real time billing interface is available Free of charge to all our
customers
Help is available
when you need it. Our support, guidance and advice is available free
of charge to our valuable customers.
Our Web Management Tools allow you to:
Set your own rates
and profit margin
Monitor call
duration and cost
Mange multiple Cal
Centers over the web from anywhere in the world.
Activate or
disable accounts remotely among other nice features
You will also have a full suite of real time reporting tools
including
View activation
reports:
shows the status of your IP account and the available funds.
Add balance report: shows balance added
to your account in real time
Customer service
credit:
shows any credit issued to your account in real time
View Invoice: shows call by
call detail which includes calling time, destination, called number,
duration and cost.
View Rate Table: Shows you all
the rates that you pay from A-Z
Contact us anytime for more information. We will be very delighted to
help and answer any questions you may have.
To
reduce costs and improve the quality of customer service, companies can
locate their call center facilities in overseas locations where labor and
facilities are significantly less expensive - avoiding the telecom costs
that would otherwise be associated with such initiatives through the use
of VoIP. The implementation is extremely simple for corporate technical
staffs, further maximizing ROI (return on investment) and accelerating time-to-benefit.